My Computappoint

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FAQ

The FAQs below are designed to provide you with the information you will need to understand how the system will work for you, and allow you to get the maximum benefit from it.

 There are two components to our Timesheet/Payment system:

1. Self Billing – Computappoint runs a Self Billing system, so we ask you to sign a Self Billing Agreement which will mean you do not need to generate your invoice every payment period – we will generate it for you.
 
2. Web based timesheet system: Computappoint On-Line Timesheet System (COLTS). We will send you an email with the URL, your user name and password for the system. COLTS allows you to enter your time worked online and make it available to us, but at the same time maintains the level of flexibility and control our clients require when authorising timesheets.

Self Billing

What is self billing?

You do not need to send us an invoice – we will generate your invoice for you and email it out to you (or your umbrella company if applicable) once we have processed all your authorised timesheet(s) for that month.

I wish to carry on producing my own invoice; do I have to accept self invoicing?

No, however this may cause delays in making payment to you, as we have to wait until we receive your invoice and check its accuracy before starting the payment process.


Will self invoicing affect my status under IR35?

No - We have taken advice from Lawspeed – a law firm specialising in contractor law (we use their contracts for our contract with you) - and they have confirmed that it makes no difference to your status.

Web Based Timesheet System – COLTS

How do I get my timesheet to you and how am I paid?

Using Computappoint timesheets:

You will complete your timesheet on COLTS – entering only the data required by the client. The data can be entered daily, weekly or whenever is convenient for you. When you have completed it at the end of the period, you will then:
 
Print out the timesheet and get it signed by your manager. Then EITHER:

1. Scan the authorised timesheet as a .PDF file and upload it onto COLTS.
OR:
2. Fax it in to us on the fax number 0870 132 0874.
 
This will automatically associate the timesheet with your data on COLTS and flag the timesheet as authorised.

Give the original copy of the timesheet to your manager.

You will get a text message confirming that COLTS has received the authorised
timesheet.
 Using Client timesheets:
When you have got your timesheet authorised we ask you to load it onto COLTS.
 
You can EITHER:
 
1. Scan the authorised timesheet as a .PDF file and upload it onto COLTS.
OR:
2. Fax it in to us on the fax number 0870 132 0874.
 
 
This will automatically associate the timesheet with your data on COLTS and flag the timesheet as authorised.

You will get a text message confirming that COLTS has received the authorised
timesheet.
 
Once we have received your authorised timesheet(s) for that month, we will generate your invoice/pay advice, email it to your company and pay it.
  
NB: If you use an umbrella company then we will email the invoice and pay advice to them.
 
When do I get paid?
 
We process two payment runs each week – on Friday (money arrives in
company account on the following Wednesday) or Wednesday (money in company account on Friday). In order to be included on the Wednesday payroll, your authorised timesheets must be submitted to COLTS by midnight on Tuesday and to make the Friday payroll by 10am on Friday.

What benefits do I get from using this system?

Faster receipt of timesheet - As soon as you put an authorised timesheet on COLTS, it is available for us to process.

Less paperwork - We produce your invoice. In addition all your invoices/timesheets are stored on COLTS, and you can access them through your account at any time.
 
Less administration – At each stage of the process we send you a text or email keeping you fully up to date on the status of your timesheets and payments. In addition, all your history is stored on COLTS for you to access at any time.

How do I find out more about the online timesheet system?

You will receive an email informing you of the URL for COLTS, your user name and password. The first time you sign on, you can set your own password and you are then ready to start inputting your data. The system is very easy to use and has full help facilities. If you have any problems, please contact our payroll department on 01243 770710.

What if I lose my validation?

Call our payroll department on 01243 770710 and they will arrange for it to be emailed out to you. Please note that if you change your mobile number or email address, you should inform us immediately.

How will I know that you have received my timesheet?

We send you a text message every time we receive an authorised timesheet to tell you that it is now ready for processing.

How will I know when I am paid?

We email out your invoice/pay advice to your company or umbrella company. At any time you can sign on and check whether or not a payment has been made.

What happens if I am off sick or on holiday?

You must still complete your timesheet for the period worked. There is a ‘void’ button which allows you to enter a nil return for a complete timesheet, and it does not require your manager’s intervention.

Obviously if you are off sick or on holiday you will still need to follow the client’s procedure for informing them of your absence and you will not enter any time for the days you don’t work.

What happens if I accidently delete the email with my invoice? Can I get a copy from Computappoint?

A full history of all your invoices and associated timesheets is held on COLTS. You can access, print them off or download them at any time by signing on.