Applications Engineer (Citrix VDI Windows) - Global Law Firm - London

£60,000 - £75,000 + Benefits - Application Support
Ref: 649 Date Posted: Wednesday 17 Jul 2019
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To be considered, please ensure you complete your application on the Computappoint website. 


My client who is a well-known law firm in the City of London, is seeking an experienced Applications Support Engineer with excellent Citrix (XenApp) knowledge, to join them on a permanent basis. If you are looking to gain experience in the Legal sector or looking to build upon your Legal experience with a reputable company, then this role is for you!



Your main responsibilities will be to maintain and support Enterprise Business Applications that sit on the Citrix VDI, as well as leading technical projects, whether that’s for major application upgrades or new applications. This will involve investigating how new applications sit on the VDI. Thus, the successful candidate will need to take a proactive approach, researching and keeping up-to-date with the latest trends and technology, and make contributions for the on-going improvements of the applications. In addition, you will also be required to provide 2nd and 3rd line support as and when required.

Flexibility is essential for this position as you will be required to provide 24x7x365 on-call support on a shift rotation within the team which is 1 in 6 weeks. My client incorporates a follow-the-sun model with teams located globally.


The following are essential:

  • Minimum of 5 years’ experience in a similar role (preferably within a law firm)
  • Experience in supporting and maintaining a Citrix environment e.g. Citrix XenApp, Citrix XenDesktop, NetScaler, Citrix Receiver etc.
  • Experience in supporting and maintaining Business Applications and the server environments they operate on
  • Proficient in installing and getting applications to work on both the Citrix servers and Windows desktops
  • Highly competent with Windows Server OS
  • Active Directory: GPO, Registry, troubleshooting etc.
  • Ability to work in a fast-paced environment and cope under pressure
  • Problem solver and a 'can do’ attitude


 The following are desirable:

  • PowerShell / Batch scripting
  • System Center Service Manager (SCSM)
  • Experience in supporting iManage/FileSite


Salary: £60,000 - £75,000 + Benefits (including 25 holidays with an option to buy extra, pension, life insurance, childcare vouchers, gym membership and shopping discounts, to name a few!)


If you believe you have the right skill-set and attributes for this role, then please apply today! – To be considered, please ensure you complete your application on the Computappoint website. 


Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Skills: Applications Support Citrix VDI Virtual Desktop Infrastructure Systems Administrator Systems Engineer Infrastructure Engineer Legal ITIL Infrastructure Library Service Level Agreements SLAs