Business Analyst (Digital/ecommerce sector) – Permanent – Up to £65K + Benefits - London

Up to £65K + Benefits - Business Analysis
Ref: 1634 Date Posted: Wednesday 19 Jan 2022
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Business Analyst (Digital/ecommerce sector) – Permanent – Up to £65K + Benefits – London

The Client:

If you are passionate about creating great software and want to work somewhere, which favours pragmatic focus on being effective and doing things well, then my client could be the place for you.

To be successful in this role you will need excellent communication skills and be able to build trusting relationships across internal and external stakeholders. You will be responsible for ensuring that client workflows, processes, frameworks, and tools are well understood and documented and, when required, translated into improved processes that we then work with the client to develop.


  • Distilling a product vision and/or business goals into epics, features and user stories that can be estimated and worked on by development teams.
  • Collaborating with development teams to further refine user stories and acceptance criteria, including identifying technical, unspoken, and non-functional requirements.
  • Gathering and generating insights to advocate data-driven recommendations.
  • Signing off on working software and demonstrating it to internal & external clients and stakeholders.
  • Providing business analysis support to the product owner, business sponsors, SMEs, and testers.
  • Discovering the root cause(s) of pain points and turning problem areas into business opportunities for improvement & enhancement.
  • Use proven tools and techniques such as Impact Maps, Story Maps, user process flows, Kano and MoSCoW methods, to develop, document and prioritise Epic and Feature requirements.
  • Mapping, analysing, and validating information flows and user journeys within our platforms and software.

Experience and Skills:

  • Experience working in retail or ecommerce sectors.
  • Demonstrable analytical ability and experience of solving complex problems and issues.
  • 3+ years’ experience working in business analysis.
  • Professional certification in business analysis, agile methodologies, or project management (e.g., CSPO, Prince2).
  • Experience with digital ecommerce projects and luxury brands

This client has a ‘hybrid model’ combining remote working with an average 2 days in their London offices.

To be considered, please ensure you complete your application on the Computappoint website.

Business Analyst (Digital/ecommerce sector) – Permanent – Up to £65K + Benefits – London