Desktop Support Engineer - City of London - 6 month Contract - £23p/h inside IR35 - City

£23 per hour - 1st/2nd Line Support
Ref: 1375 Date Posted: Wednesday 02 Jun 2021
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Key Skills: Customer Service, 2nd line support, Windows, Active Directory, Citrix Receiver, MS Office, Desktop Support, MDM, Cisco Blade Server, Telephony, Build/Deployment, Troubleshooting, Service Level Agreements

My client, an IT Services Provider in Financial Services, has an exciting opening for a 2nd Line Desktop Support Engineer to join their team on an initial 6-month contract. 

As Desktop Support Engineer, you will be responsible for providing 2nd line support to the client’s user base, resolving technical issues and escalating to 3rd line when necessary, assisting with project delivery, and working alongside the team to maintain the firm’s infrastructure. This role operates within the team on a rota basis covering the hours of 07:00 – 19:00, Monday to Friday.

The following are essential:

  • A minimum of 3 years’ experience in a similar desktop support role, from a large corporate environment
  • Experience of ticketing systems and working within contracted SLAs
  • Windows and MS Office support experience
  • Build and Support of Lenovo/HP/Dell workstations and HP/Cisco Blade Server technology
  • SCCM experience
  • Printer administration and support
  • Telephony support (Avaya/IPC)
  • Good networking knowledge
  • Excellent problem-solving and communication skills

The following are desirable:

  • Mobile support (MDM)

 

This role would suit an experienced Desktop Support Engineer looking to utilise and develop their skillset. On offer is the opportunity to join a leading and reputable financial services firm.

 

Key Skills: Customer Service, 2nd line support, Windows, Active Directory, Citrix Receiver, MS Office, Desktop Support, MDM, Cisco Blade Server, Telephony, Build/Deployment, Troubleshooting, Service Level Agreements

Please apply via the Computappoint website if this sounds like the role for you.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy