Digital Business Analyst - E-commerce - £55,000 - £65,000 + Benefits - London

£55,000 - £65,000 - Business Analysis
Ref: 1535 Date Posted: Wednesday 06 Oct 2021
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Business Analyst - £55,000 - £65,000 + Benefits 

A cutting edge technology company in London that is undergoing growth as a result of major projects is seeking a Business Analyst with excellent communication skills who will be responsible for ensuring that client workflows, processes, frameworks and tools are well understood and documented and, when required, translated into improved processes that we then work with the client to develop.

Role Responsibilities:

  • Assisting the Product Owner to ensure epics, features and user stories are clearly communicated and can be estimated and worked on by development teams
  • Discovering client processes and analysis of workflows, tools, systems, and frameworks.
  • Collaborating with development teams to further refine user stories and acceptance criteria, including identifying technical, unspoken and non-functional requirements.
  • Gathering and generating insights to advocate data-driven recommendations.
  • Providing business analysis support to the product owner, business sponsors, SMEs and testers.
  • Discovering the root cause(s) of pain points and turning problem areas into business opportunities for improvement & enhancement
  • Use proven tools and techniques such as Impact Maps, Story Maps, user process flows, Kano and MoSCoW methods, to develop, document and prioritise Epic and Feature requirements
  • Mapping, analysing and validating information flows and user journeys within client platforms and software.
  • Facilitating workshops

Skills Required:

  • Ability to demonstrate experience of working with agile engineering teams to successfully deliver software.
  • Excellent communication skills - clearly articulate your ideas; from both a technical and a business point of view.
  • Strong focus on high-quality customer experience with both the client and their customer.
  • Can demonstrate outstanding analytical ability and demonstrable experience of solving complex problems and issues.
  • Proven experience of the ability to manage and resolve conflict with stakeholders.
  • Experience in driving continuous improvement and innovation within and across teams.

Beneficial Skills To Have:

  • 3+ years’ experience in similar role with demonstrable experience in product or project management and business analysis.
  • Educated to degree level or equivalent work experience
  • Professional certification in business analysis, agile methodologies or project management (e.g. CSPO, Prince2)
  • Experience with Digital eCommerce projects and luxury brands

Benefits Include:

A Competitive Salary depending on experience

  • 25 days Annual Leave
  • Your birthday day off
  • Contributory Pension Scheme
  • Private Health Insurance
  • 4x salary Life Assurance
  • Employee Referral Scheme
  • Learning and development opportunities

If this opportunity sounds interesting to you, then apply today to avoid missing out!

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.