Head of Business Systems (Salesforce) - Leicestershire

£55,000 - IT Management
Ref: 69 Date Posted: Friday 13 Apr 2018
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Head of Business Systems (Salesforce) - £55K - Leicester

Skills: Systems Management, Application Support, Salesforce, Vendor Management, Team Management 

 

A highly renowned and respected organisation, based in Leicester, are looking for a Head Business Systems to join their team. 

The Head of Business Systems will be responsible managing the current system, Salesforce, which is currently being implemented by a third-party organisation.

Providing support to the business and managing the application support team, responsibilities will include vendor management, stakeholder management and team management. You may also deputise for the CTO from time-to-time. 

 

Ideal candidates for this role will have extensive ERP/CRM systems management experience, ideally Salesforce. You will need to have previous team management and vendor management experience for this role. 

 

Essential skills and experience required:  

  • Excellent business systems management experience - providing support, managing upgrades and enhancements 
  • Salesforce experience is essential 
  • Team management of an application support team - Performance management including 1-1s, performance reviews, managing day-to-day tasks and setting objectives
  • Vendor management experience - Managing the contract and managing the relationship with system partners 
  • Be a pivotal escalation point between the business and technology to ensure BAU and a smooth delivery of service without disruption 

 

Skills: Systems Management, Application Support, Salesforce, Vendor Management, Team Management, 

Head of Business Systems (Salesforce) - £55K - Leicester