Head of E-commerce / Operations - Permanent - £60,000 - £75,000 - London

£70,000 - IT Management
Ref: 655 Date Posted: Thursday 15 Aug 2019
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Business Operations/eCommerce Manager - Permanent - 60,000 - 75,000 

An exciting opportunity has arisen for an experienced Head of E-commerce to take the lead of managing multiple E-commerce systems whilst managing day-day business operations within an exciting growing Digital organisation based in Central London. You will be responsible for e-commerce management, ensuring that multiple websites are up and running on a daily basis and performing relevant checks when required. You also will be responsible for a number of small day/day business operations, which is the main challenge of this role being able to juggle and monitor so many different responsibilities. You should have outstanding customer service and strong people skills with a track record across a diverse range of functions. You should also be an effective manager of people with excellent leadership skills and the ability to motivate and develop the staff. 

Key responsibilities

  • eCommerce Management / Managing and ensuring that multiple the websites are up and running
  • Management and development of the staff 
  • Management of the day to day operations of the business
  • Ensure emails out to customers are sent in the right way and there is no backlog of correspondence
  • Money laundering checks
  • Reacting to any IT problems, so they're dealt with quickly 
  • Complaint Management
  • Growth planning
  • Monthly Reporting

Experience

  • Strong operational experience across a diverse range of projects and work streams is needed.
  • Good working knowledge/experience of eCommerce 
  • This is an outstanding opportunity for the right person to take the lead in this business at a senior level and comes with a competitive salary and remuneration.

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.