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Head of Service Delivery - £70,000 - Utilities - London

£70,000 - Service Delivery
Ref: 546 Date Posted: Wednesday 15 May 2019
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Head of Service Delivery - £70,000 – Central London

Skills: Service Delivery, ITIL, Vendor Management, SLA’s, Service Improvement

A fantastic new opportunity has just become available as a Head of Service Delivery at utility company based in central London.

The Role:

As Head of Service Delivery, you will be managing a small dedicated team providing 1st and 2nd line support technical service support to clients. The team will also manage incident resolution, service requests and performance issues.

Skills/Experience:

  • Experience managing customer relationships
  • Managing 3rd party providers
  • Proven experience driving service improvements
  • Monitoring and reporting against SLA’S
  • Business and process transformation
  • Experience working in an ITIL environment

Apply now to prevent missing out, - to be considered, please ensure you complete your application on the Computappoint website. 

Head of Service Delivery - £70,000 – Central London

Skills: Service Delivery, ITIL, Vendor Management, SLA’s, Service Improvement

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy