Infrastructure Analyst - Financial Services - City of London - Up to £40k - London

Systems Admin/Engineering
Ref: 1365 Date Posted: Wednesday 09 Jun 2021
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Infrastructure Analyst – Financial Services - City of London – Up to £40k

Key Skills: Customer Service, 2nd line support, Windows Server, Linux Server, VMWare, VDI, Ticketing, SLAs, Win10, Networking, Cloud Storage, M365, Active Directory, Backup, Troubleshooting, SCCM, Powershell, Python, Ruby

My client, a global Reinsurance firm based in the city, has an exciting opening for an Infrastructure Analyst to join their team. They are a collaborative and friendly team with a great culture.

As Infrastructure Analyst, you will be responsible for providing 1st and 2nd line support to the client’s user base, resolving technical issues and escalating to 2nd and 3rd line when necessary, assisting with project delivery, and working alongside the team to maintain the firm’s infrastructure, providing out-of-hours support when necessary to deal with urgent incidents/requests.

The following are essential:

  • A minimum of 3 years’ experience in a similar desktop support role, from a large corporate environment
  • Qualified to degree level in a relevant field
  • Experience of ticketing systems and working within contracted SLAs
  • Windows and Linux support experience
  • Experience with VMWare/VDI and other virtualisation platforms
  • Good knowledge of MS Office suite (including O365) and cloud storage solutions (OneDrive, SharePoint, etc.)
  • Good experience with Server monitoring and support
  • Good networking knowledge
  • Scripting and automation experience (Powershell, Ruby, Python etc)
  • Excellent problem-solving and communication skills

The following are desirable:

  • CCNA qualification
  • VMWare, Linux or Microsoft qualifications

This role would suit an experienced infrastructure analyst looking to utilise and develop their skillset. On offer is a great package and the opportunity to join a leading and reputable financial services firm.

Key Skills: Customer Service, 2nd line support, Windows Server, Linux Server, VMWare, VDI, Ticketing, SLAs, Win10, Networking, Cloud Storage, M365, Active Directory, Backup, Troubleshooting, SCCM, Powershell, Python, Ruby

Please apply via the Computappoint website if this sounds like the role for you.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy