Infrastructure Services Manager - Insurance - £70,000 + bonus - West Midlands

£80,000 - Service Delivery
Ref: 536 Date Posted: Tuesday 21 May 2019
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Infrastructure Services Manager - Insurance - 70,000 + bonus' 

The role? 

This is a great opportunity for a Senior Service Delivery Manager, with a good Technical background across Infrastructure, to join a global Insurance company based in Birmingham City Centre. The role will act as the key point of contact for the infrastructural strategy, change management and service delivery for the organisation. You will be required to work closely with, and co-ordinate the activities within the company.  This will involve working with the local IT and business teams to support the infrastructural needs of the business, as well as managing the delivery of these business requirements.  The role is based in the Birmingham, but some travel to other locations in the UK and Europe will be expected.


  • Service Delivery; Driving service assurance, scheduled maintenance and expedited service incident resolution in partnership with the Service Delivery Manager and participating in in-house and third party facing meetings where required.
  • Architecture & Strategy; Regular liaison with the management board and other stakeholders to determine an IT Operations and infrastructure management program that meets the needs of the growing business.
  • Change Management; Manage the project of rationalising of the IT infrastructure

Ideally the Infrastructure Services Manager is expected to have Technical understanding in the following areas:

  • Azure (or) AWS hosted environment
  • WLAN, LAN and MPLS networks
  • Active Directory, Exchange (both on-perm & O365)
  • Windows servers – 2008 and above
  • Microsoft SQL
  • BYOD and remote access solutions (RSA, MFA)
  • Full understanding of IT infrastructure and how everything works at high level.

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.