IT Support Analyst - City of London - Permanent - Salary up to GBP 30,000 - London

30,000 - 1st/2nd Line Support
Ref: 260 Date Posted: Monday 17 Sep 2018
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Skills: Windows 7/10, MS Office, Windows Server, XenApp/Desktop

This is a fantastic opportunity to join a leading accountancy firm in the City of London!

My key client are seeking two Support Analysts to join their team on a permanent basis. You will be responsible for supporting the Business in its day-to-day operations, providing 1st/2nd line desktop support via remote and desk-side and participate in key IT Projects for the firm.

Key Skills:

  • Strong Knowledge of MS Windows 7/10
  • Strong Knowledge of MS Office 2010/2016
  • Good Knowledge of MS Windows Server 2008 / 2012 / 2016
  • Good Knowlege of XenDesktop
  • Knowledge and Understanding of Active Directory / TCP/IP / DNS
  • Excellent communication skills 


  • Diagnosing and resolving technical issues
  • Handling escalated calls
  • Assist with troubleshooting and resolving infrastructure issues
  • Provide support to users via telephone, email and remote control
  • Liaising with 3rd parties and suppliers.
  • Log calls via service desk system

IT Support Desk Analyst - City of  London - Permanent - Salary up to 30k.

Skills: Windows 7/10, MS Office, Windows Server, XenApp/Desktop

Please note: To be considered for this role you will must apply via the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.