IT Support Engineer - £25k - London

25000 - 1st/2nd Line Support
Ref: 1184 Date Posted: Tuesday 19 Jan 2021
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An IT Engineer is required to join a small and friendly team within a global design company based in West / Central London.

You will be required to provide and maintain responsive IT support for desktop, laptop, print and telephony and act as the first point of contact for end-user IT requests and any issues that may arise.


  • Supporting desktop, workstation and laptop IT systems
  • Hardware and software maintenance (refresh/renewals)
  • Onsite build and deployment (including network patching, asset labelling, device naming and domain management)
  • Create and maintain detailed hardware inventory
  • Manage all relevant system, application and utility software installations, upgrades and version control across the estate
  • Creating and maintaining detailed software inventory, asset register and configuration records
  • Managing system, application and software installations and upgrades
  • Support other members of the IT team as required

Skills and Knowledge Required:

  • A minimum of 2 years’ experience in Microsoft desktop, server-based applications and networks
  • Windows Server
  • Active Directory
  • Group Policy Management
  • Networking
  • VM Environments
  • MS MCITP qualification or equivalent
  • Hardware and OS support
  • Extensive knowledge of MS Windows networked environments
  • Build, configure and deployment experience
  • Good analytical skills developed in a complex IT environment, ideally in a creative business environment


To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.