IT Support Engineer – Leading consultancy- Fixed term contract £35-36K - Hampshire

£35,000 - £36,000 - 1st/2nd Line Support
Ref: 1432 Date Posted: Wednesday 21 Jul 2021
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IT Support Engineer – Leading consultancy- Fixed term contract £35-36K

An exciting opportunity has arisen for a System engineer to join my client, a leading consultancy.

The organisation prides itself in fostering an excellent working culture, with a strong focus on wellbeing.

The role is fully on site, 5 days a week in Alton. They are looking for someone with excellent customer service and telephone skills as well,  who is happy to complete various 1st and 2nd line support tasks within a friendly IT team, resolving all queries efficiently or escalating to 3rd line support where needed.

Key skills:

•            Minimum of 2 years’ experience in a similar IT support role, working to contracted SLAs

•            Positive and enthusiastic communicator

•            Experience of delivering excellent customer service

•            Strong Windows 7/10 support experience

•            Experience with Active Directory, Windows Server, and Exchange

 

Examples of work will include but no be restricted to:

•            Providing Helpdesk support to Institute staff.

•            Carrying out agreed system software maintenance, tasks, managing incidents and dealing with escalations.

•            This role would suit an exceptional communicator looking for a new opportunity to grow and develop their skillset within IT.

 

Desired skills:

•            An excellent troubleshooting mentality.

•            Excellent communication skills both verbal and written.

•            Proactive approach to problem solving and service improvement.

•            Ability to cross train and pick up different technologies as required.

 

Please apply via the Computappoint website if this sounds like the role for you. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy