IT Support Engineer - Global Creative Firm - Up to £25k + Benefits - London

25000 - 1st/2nd Line Support
Ref: 1184 Date Posted: Monday 01 Mar 2021
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Support Engineer - West/Central London - Global Creative Firm - £25k + Benefits

Key Skills: Windows Server, Active Directory, Networking, VM, Group Policy management.

An exciting opportunity has arisen for an IT Support Engineer with my client, an award-winning global architecture practice. With offices in Central London, the firm has a strong focus on training and mentoring with a supportive team studio culture.

The organisation is looking for a multiskilled individual with around 3 years’ experience to provide support across the IT infrastructure, covering desktop, hardware and OS in addition to networks and servers. You will be required to provide and maintain responsive IT support for desktop, laptop, print and telephony and act as the first point of contact for end-user IT requests and any issues that may arise.


  • Supporting desktop, workstation and laptop IT systems
  • Hardware and software maintenance (refresh/renewals)
  • Onsite build and deployment (including network patching, asset labelling, device naming and domain management)
  • Create and maintain detailed hardware inventory
  • Manage all relevant system, application and utility software installations, upgrades and version control across the estate
  • Creating and maintaining detailed software inventory, asset register and configuration records
  • Managing system, application and software installations and upgrades
  • Support other members of the IT team as required

Key Skills:

  • A minimum of 2 years’ experience in Microsoft desktop, server-based applications and networking
  • Understanding of Active Directory, Group Policy management and VM
  • Experience in build, configuration and deployment of networked hardware
  • Ideally Microsoft MCITP qualified or equivalent
  • Initiative to work autonomously with responsibility for productivity

This is a fantastic opportunity for an IT Support Engineer looking to join a forward-thinking and reputable creative firm. If you are flexible, diligent, innovative thinker with excellent analytical and communication skills, then please submit your application for this role on the Computappoint website for consideration.

Key Skills: Windows Server, Active Directory, Networking, VM, Group Policy management.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy