Service Delivery Manager - Central/West End

£400/day INSIDE IR35 - Service Delivery
Ref: 1568 Date Posted: Monday 11 Oct 2021
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Service Delivery Manager - MSP - West London - £400/day inside IR35 – 6 months

Key skills: Managed Services, MSP, Service Delivery, ITIL, Service Management, Relationship Management

A leading client of mine is seeking a Service Delivery Manager to deliver first-class Microsoft stack services and solutions to a broad customer base. This is a varied and challenging role and would suit a Service Delivery Manager with exceptional leadership, customer service and service management skills.

Key skills required for the role:

  • At least 4 years experience working in a service delivery role.

  • An extremely high and demonstrable level of 360 relationship management

  • Supporting internal customer in a Managed service environment focusing on ITIL functions such as Incident / Major incident, Change and Problem Management

  • Monitoring and management of service desk and technical engineering functions to ensure optimal service

  • Able to present complex subjects clearly to both customers and internal members of staff

This is a fantastic opportunity to join a dynamic client who are preparing for their next wave of growth.

Service Delivery Manager - MSP - West London - £400/day inside IR35 – 6 months

Key skills: Managed Services, MSP, Service Delivery, ITIL, Service Management, Relationship Management