Service Delivery Manager - Permanent - £65-75k - London - London

£65-75k - Service Delivery
Ref: 1563 Date Posted: Thursday 07 Oct 2021
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Service Delivery Manager – Permanent - £65-75k – London

 

We are looking for a Service Delivery Manager to join a prestigious property organisation in a senior management position.

As the Service Delivery Manager/Head of Service Delivery, you will be managing the Service Desk and System Admin teams, as well as any third-party providers.

You will be required to ensure a high standard of customer service and delivery is adhered to at all times along with making sure robust processes and procedures are in place and maintained. You will have the opportunity to implement and oversee new processes and drive service delivery improvements within the organisation.

 

Key Experience:

  • ITSM
  • ITIL
  • Proven track record in delivering excellent customer service;
  • Experience in managing support services for medium to large organisations;
  • Experience in managing teams and developing people;
  • Customer service orientation;
  • Ability to have a strategic outlook but get into detail where necessary.

 

To be considered, please ensure you complete your application on the Computappoint website.

 

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.